List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1 | Satisfy quality system requirements in daily work | 1.1 | Access information on quality system requirements for own job function |
| 1.2 | Record and report quality control data in accordance with quality system |
| 1.3 | Follow quality control procedures to ensure products or data are of a defined quality as an aid to acceptance or rejection |
| 1.4 | Recognise and report non-conformances or problems |
| 1.5 | Conduct work in accordance with sustainable work practices |
| 1.6 | Promote sustainability principles and work practices to other workers |
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2 | Analyse opportunities for corrective and/or optimisation action | 2.1 | Compare current work practices, procedures and process or equipment performance with requirements and/or historical data or records |
| 2.2 | Recognise variances that indicate abnormal or sub-optimal performance |
| 2.3 | Collect and/or evaluate batch and/or historical records to determine possible causes for sub-optimal performance |
| 2.4 | Use appropriate quality improvement techniques to rank the probabilities of possible causes |
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3 | Recommend corrective and/or optimisation actions | 3.1 | Analyse causes to predict likely impacts of changes and decide on the appropriate actions |
| 3.2 | Identify required changes to standards and procedures and training |
| 3.3 | Report recommendations to designated personnel |
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4 | Participate in the implementation of recommended actions | 4.1 | Implement approved actions and monitor performance following changes to evaluate results |
| 4.2 | Implement changes to systems and procedures to eliminate possible causes |
| 4.3 | Document outcomes of actions and communicate them to relevant personnel |
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5 | Participate in the development of continuous improvement strategies | 5.1 | Review all relevant features of work practice to identify possible contributing factors leading to sub-optimal performance |
| 5.2 | Identify options for removing or controlling the risk of sub-optimal performance |
| 5.3 | Assess the adequacy of current controls, quality methods and systems |
| 5.4 | Identify opportunities to continuously improve performance |
| 5.5 | Develop recommendations for continual improvements of work practices, methods, procedures and equipment effectiveness |
| 5.6 | Consult with appropriate personnel to refine recommendations before implementation of approved improvement strategies |
| 5.7 | Document outcomes of strategies and communicate them to relevant personnel |
Evidence of competence in this unit must satisfy all of the requirements of the elements and performance criteria, and include demonstration of:
applying relevant quality control procedures and regulatory requirements to ensure the quality and integrity of the products/services or data provided in work area
applying and promoting sustainability principles and work practices in work area
detecting non-conforming products or services and recognising opportunities for improvements in work area
using at least three (3) quality improvement tools and techniques to analyse performance in work area
applying effective problem-solving strategies, such as identifying inputs and outputs, sequencing a process, identifying and rectifying a problem step, and root cause analysis
following workplace procedures for recording and reporting information about quality
implementing and monitoring approved actions, changes and improvement strategies
consulting and working with other team members to suggest improvements in productivity and quality.
Must provide evidence that demonstrates knowledge of:
business goals and quality requirements associated with job function and/or work area as a basis for decision making and action
scientific and technical requirements of the processes, procedures, equipment and instrumentation associated with the candidate's work tasks and duties
specifications for laboratory products and services in the work area
sustainable energy principles
workplace procedures associated with the candidate's regular technical duties
layout of the workplace, divisions and laboratory
organisational structure of the workplace
lines of communication
role of laboratory services to the workplace and customers
work health and safety (WHS) and environment requirements.
Judgement of competence must be based on holistic assessment of the evidence. Assessment methods must confirm consistency of performance over time, rather than a single assessment event.
This unit of competency is to be assessed in the workplace or a simulated workplace environment. A simulated workplace environment must reflect realistic operational workplace conditions that cover all aspects of workplace performance, including the environment, task skills, task management skills, contingency management skills and job role environment skills.
Foundation skills are integral to competent performance of the unit and should not be assessed separately.
Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.
Knowledge evidence may be collected concurrently with performance evidence or through an independent process, such as workbooks, written assessments or interviews (provided a record is kept in each case).
This unit of competency may be assessed with:
MSL924001 Process and interpret data
MSL954001 Obtain representative samples in accordance with sampling plan
relevant MSL974000 series units of competency
relevant MSL975000 series units of competency
Holistic assessment methods include:
review of documentation completed by the candidate as part of regular quality control
feedback from supervisors and/or customers regarding quality of products/services and/or data regularly provided by the candidate
observation of the candidate's performance and participation in quality improvement teams over time in the workplace
review of reports from quality improvement teams where the candidate's role is clearly outlined and verified
verified reports of improvements suggested and implemented by the candidate individually
use of suitable simulations and/or a pilot plant and/or a range of quality improvement case studies and scenarios.
Access is required to instruments, equipment, materials, workplace documentation, procedures and specifications associated with this unit, including, but not limited to:
workplace quality manual and procedures, quality control data/records
customer complaints and rectifications.
Assessors must satisfy the assessor competency requirements that are in place at the time of the assessment as set by the VET regulator.
The assessor must demonstrate both technical competence and currency.
Technical competence can be demonstrated through:
relevant VET or other qualification/Statement of Attainment AND/OR
relevant workplace experience.
Currency can be demonstrated through:
performing the competency being assessed as part of current employment OR
having consulted with a laboratory about performing the competency being assessed within the last twelve months.